Complaints Book

*Mandatory field

In accordance with the Consumer Protection and Defense Code, this establishment has a Complaints Book at your disposal.
Av. Pardo y Aliaga N° 675, Office 203, San Isidro, Lima 15046

1. IDENTIFICATION OF THE CLAIMANT

First Name*:

Last Name*:

Address:

E-mail*:

Phone*:

DNI/CE*:

Parent/Guardian (if minor):

2. IDENTIFICATION OF THE CONTRACTED GOOD

Please select*

ProductService

Please choose your topic of interest*Description*

3. DETAILS OF THE CLAIM/COMPLAINT

Please select*

Claim¹Complaint²

Description*

¹Claim: Disagreement related to products or services.
²Complaint: Disagreement not related to products or services, or dissatisfaction regarding public attention.

4. ACTIONS TAKEN BY THE PROVIDER

(This field will be filled out by the provider when addressing your claim/complaint)

Preferred contact channel*

E-MailLetter

In order to comply with the provisions of Law 1581 of 2012 and its Regulatory Decree 1377 of 2013, INTERNATIONAL TESTING INSPECTION & CERTIFICATION COLOMBIA S.A.S., identified with TAX ID 900424702-7, with main address at Carrera 47 # 106A – 51 Bogotá D.C., web portal www.itic-group.com/es-co, telephone 601 3907080 and email quejasreclamosapelaciones@itic-group.com, by clicking on the box you authorize us to process your personal data.